I strongly recommend EZRA for home care if you're in a situation where you need home care for your loved one. This was quite an experience for me as I am a physician and this was really my first time being on the other side.
My husband/partner Bob of 33 years and I were faced with a devastating illness. After 5 mos in the hospital, he came home with hospice. I knew I needed help caring for him. I was very afraid of strangers in the home. I was an emotional wreck after watching the only person I’ve ever loved go thru 5 months of continued decline.
First of all everyone at Ezra is empathetic, understanding, and patient. They really took the time to get know us in what we might need.
Rich interviewed us and I’m sure he put a lot of thought into which providers would be a good match. Rich visited a couple of times a week to make sure everything was going smoothly. The other days he frequently called asking for feedback.
Fortunately everything was great, but it was reassuring to know there was ample opportunity to voice any concerns.
We had nearly around the clock care. Three different providers - Molly, Betty and Nasser. Each was different but all were caring and Bob and I immediately bonded with all of them.
The personal care aspects were meticulous but they went above and beyond that. They knew he liked massages and whenever he felt anxious or in anyway not right, they knew how to make him feel better. When I got anxious or nervous they also took the time to reassure me.
Our family and friends were often there and the Ezra people helped make them feel better as well. In fact one of them prepared a plate of hor'dreves for everyone. All of them helped with housework so we could all be free to enjoy Bob’s last days.
Because of Ezra, Bob got all the comfort and care he needed and after 2 weeks, died comfortably, with dignity, surrounded by friends and family - including Ezra employees.
I can truly say Bob had the type of death most of us can only wish for. I am not sure this would have been the case had not been for Rich, Molly, Betty and Nasser.
There are a lot of agencies and individuals who do this type of work. I highly doubt any of them could give the level of care and security that I felt I was provided.